About Our Returns
Whilst we always endear to ensure that your Steff purchases will give you a lifetime of wonderful jewellery memories, in the unlikely event that your Steffans purchase isn’t suitable we want to make it as easy as possible for you to return your item!
How To Return Your Item
Please return your item back to us unworn and with its original packaging within 60 working days for a full refund or for an exchange. Please allow at least 7 working days for your return to be processed. More information can be found on our returns page here.
Simply print the returns form and fill out out accordingly, ensuring the exchange box is ticked and the new item is listed. Should you wish to exchange your item for a more expensive item, we will contact you with regards to paying the difference.
We offer Free Delivery on all orders over £50 and use the best possible service to ensure your jewellery is delivered as quickly as possible.
We track every single order to ensure that your next piece of Steff jewellery reaches you quickly and accurately.
Get in touch
Have any questions about the delivery of your next order? If so then get in-touch by visiting our Contact Us page.
All our our truly unique jewellery is designed and created by our creative director Julles London who is passionate about creating inspirational pieces that demand to be worn.